Privacy policy

Last updated: 26 March 2025

Welcome to JnrPuff (hereinafter referred to as "we", "us" or "the company"). Your privacy is important to us and we are committed to protecting your personal information. This privacy policy explains how we collect, use, store and share your personal data, and informs you of your privacy rights and the legal protections for your data.

1. Acceptance of conditions

By accessing or using our services, you agree to the terms of this privacy policy. We advise you to read this policy carefully to understand how we process your information.

2. Definitions and key terms

• Account Personal account used to access our services.

• Subsidiary A company or entity that controls, is controlled by, or is under common control with our company.

• Company (JnrPuff) The entity operating JnrPuff.

• Cookie A small file that is placed on your device to store information about your browsing habits or activities.

• Device Any device used to access our services, such as a computer, smartphone, etc.

• Personal data Information enabling you to be identified, such as your name, address, e-mail address, etc.

• Service Our website and online services, jnrpuff.com.

• Service provider Third party who processes data on our behalf.

• Third-party social media services Third-party platforms such as Google and Facebook, which allow you to register or connect to our services.

• Usage data Data collected automatically when you use our services, such as your IP address, browser type and the pages you visit.

3. The information we collect

We collect the following types of information:

• Basic personal information E-mail address, name, telephone number, postal address, etc.

• Usage data Information collected automatically when you access our services, such as your IP address, browser type and pages visited.

• Data from social networks If you use a third-party social media platform (e.g. Google, Facebook) to register or log in, we may collect data associated with that social network.

4. How we use your information

We use your information for the following purposes:

• Providing and maintaining our services to ensure a seamless experience.

• Manage your account and provide the services necessary for its management.

• Carry out our contractual obligations, such as completing a purchase or transaction.

• Communicate with you, send order updates, promotional information and other important notifications.

• To improve our services by analysing usage and optimising the user experience.

5. Cookies and tracking technologies

We use cookies and similar technologies to collect and store information to improve your experience. These include:

• Necessary cookies Cookies required to operate our services and validate your identity.

• Functional cookies : Cookies used to remember your preferences (such as language and connection information).

• Analysis cookies Cookies: Cookies used to collect information about how you use our services, in order to help us improve them.

6. Sharing information

We may share your information in the following cases:

• Service providers We may share your data with partners or third-party service providers who help us analyse the use of our services or improve the user experience.

• Business partners We may share your data with commercial partners for promotions, special offers or certain products and services.

• Legal obligations If required by law or to protect our rights, we may disclose your information.

7. Data transfer

Some of our service providers or partners may be located outside your country or region. By using our services, you consent to the transfer and processing of your personal data outside your country, to the extent permitted by applicable laws.

8. Data storage and security

• Data storage Retention of personal data: We only retain your personal data where this is necessary to fulfil our contractual obligations, comply with legal requirements or resolve disputes.

• Data security We use reasonable security measures to protect your data from unauthorised access or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100 % secure, and we cannot guarantee complete security.

9. Deleting your personal data

You can request the deletion of your personal data at any time:

• By deleting data via your account settings.

• By contacting us directly to request deletion.

We will process your request as quickly as possible, in accordance with the applicable laws.

10. Protecting children's privacy

Our services are not intended for children under the age of 13. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will delete that information from our systems.

11. Links to third-party sites

Our services may contain links to third-party websites. We are not responsible for the content or privacy policies of these external sites and recommend that you read the privacy policies of any third-party site you visit.

12. Updates to the privacy policy

We may update this privacy policy from time to time. Changes will be posted on this page, and we will notify you of important updates by e-mail or notification on our site.

13. Contact us

If you have any questions or suggestions about this privacy policy, please contact us using one of the following methods:

• Email : [email protected]

• Contact page Go to the " Contact us "on our website.

Thank you for placing your trust in JnrPuff. We are committed to providing you with a secure and reliable service experience!